diff --git a/homeassistant/components/mikrotik/hub.py b/homeassistant/components/mikrotik/hub.py
index af7dfb2ab2c..d03e46a1d0b 100644
--- a/homeassistant/components/mikrotik/hub.py
+++ b/homeassistant/components/mikrotik/hub.py
@@ -91,7 +91,7 @@ class MikrotikData:
     def get_info(self, param: str) -> str:
         """Return device model name."""
         cmd = IDENTITY if param == NAME else INFO
-        if data := self.command(MIKROTIK_SERVICES[cmd]):
+        if data := self.command(MIKROTIK_SERVICES[cmd], suppress_errors=(cmd == INFO)):
             return str(data[0].get(param))
         return ""
 
@@ -101,10 +101,18 @@ class MikrotikData:
         self.model = self.get_info(ATTR_MODEL)
         self.firmware = self.get_info(ATTR_FIRMWARE)
         self.serial_number = self.get_info(ATTR_SERIAL_NUMBER)
-        self.support_capsman = bool(self.command(MIKROTIK_SERVICES[IS_CAPSMAN]))
-        self.support_wireless = bool(self.command(MIKROTIK_SERVICES[IS_WIRELESS]))
-        self.support_wifiwave2 = bool(self.command(MIKROTIK_SERVICES[IS_WIFIWAVE2]))
-        self.support_wifi = bool(self.command(MIKROTIK_SERVICES[IS_WIFI]))
+        self.support_capsman = bool(
+            self.command(MIKROTIK_SERVICES[IS_CAPSMAN], suppress_errors=True)
+        )
+        self.support_wireless = bool(
+            self.command(MIKROTIK_SERVICES[IS_WIRELESS], suppress_errors=True)
+        )
+        self.support_wifiwave2 = bool(
+            self.command(MIKROTIK_SERVICES[IS_WIFIWAVE2], suppress_errors=True)
+        )
+        self.support_wifi = bool(
+            self.command(MIKROTIK_SERVICES[IS_WIFI], suppress_errors=True)
+        )
 
     def get_list_from_interface(self, interface: str) -> dict[str, dict[str, Any]]:
         """Get devices from interface."""
@@ -205,7 +213,10 @@ class MikrotikData:
         return True
 
     def command(
-        self, cmd: str, params: dict[str, Any] | None = None
+        self,
+        cmd: str,
+        params: dict[str, Any] | None = None,
+        suppress_errors: bool = False,
     ) -> list[dict[str, Any]]:
         """Retrieve data from Mikrotik API."""
         _LOGGER.debug("Running command %s", cmd)
@@ -224,12 +235,11 @@ class MikrotikData:
             # we still have to raise CannotConnect to fail the update.
             raise CannotConnect from api_error
         except librouteros.exceptions.ProtocolError as api_error:
-            _LOGGER.warning(
-                "Mikrotik %s failed to retrieve data. cmd=[%s] Error: %s",
-                self._host,
-                cmd,
-                api_error,
-            )
+            emsg = "Mikrotik %s failed to retrieve data. cmd=[%s] Error: %s"
+            if suppress_errors and "no such command prefix" in str(api_error):
+                _LOGGER.debug(emsg, self._host, cmd, api_error)
+                return []
+            _LOGGER.warning(emsg, self._host, cmd, api_error)
             return []
 
 
diff --git a/tests/components/mikrotik/__init__.py b/tests/components/mikrotik/__init__.py
index 158f86fe452..8e3d5eda19d 100644
--- a/tests/components/mikrotik/__init__.py
+++ b/tests/components/mikrotik/__init__.py
@@ -175,7 +175,12 @@ async def setup_mikrotik_entry(hass: HomeAssistant, **kwargs: Any) -> None:
     wireless_data: list[dict[str, Any]] = kwargs.get("wireless_data", WIRELESS_DATA)
     wifiwave2_data: list[dict[str, Any]] = kwargs.get("wifiwave2_data", WIFIWAVE2_DATA)
 
-    def mock_command(self, cmd: str, params: dict[str, Any] | None = None) -> Any:
+    def mock_command(
+        self,
+        cmd: str,
+        params: dict[str, Any] | None = None,
+        suppress_errors: bool = False,
+    ) -> Any:
         if cmd == mikrotik.const.MIKROTIK_SERVICES[mikrotik.const.IS_WIRELESS]:
             return support_wireless
         if cmd == mikrotik.const.MIKROTIK_SERVICES[mikrotik.const.IS_WIFIWAVE2]:
diff --git a/tests/components/mikrotik/test_device_tracker.py b/tests/components/mikrotik/test_device_tracker.py
index 55cebaec525..bf1dc3abedf 100644
--- a/tests/components/mikrotik/test_device_tracker.py
+++ b/tests/components/mikrotik/test_device_tracker.py
@@ -52,7 +52,9 @@ def mock_device_registry_devices(hass: HomeAssistant) -> None:
         )
 
 
-def mock_command(self, cmd: str, params: dict[str, Any] | None = None) -> Any:
+def mock_command(
+    self, cmd: str, params: dict[str, Any] | None = None, suppress_errors: bool = False
+) -> Any:
     """Mock the Mikrotik command method."""
     if cmd == mikrotik.const.MIKROTIK_SERVICES[mikrotik.const.IS_WIRELESS]:
         return True