diff --git a/homeassistant/components/cast/helpers.py b/homeassistant/components/cast/helpers.py
index b90e9ab1726..5c6f0fee62a 100644
--- a/homeassistant/components/cast/helpers.py
+++ b/homeassistant/components/cast/helpers.py
@@ -10,6 +10,7 @@ from urllib.parse import urlparse
 
 import aiohttp
 import attr
+import pychromecast
 from pychromecast import dial
 from pychromecast.const import CAST_TYPE_GROUP
 from pychromecast.models import CastInfo
@@ -98,7 +99,12 @@ class ChromeCastZeroconf:
         return cls.__zconf
 
 
-class CastStatusListener:
+class CastStatusListener(
+    pychromecast.controllers.media.MediaStatusListener,
+    pychromecast.controllers.multizone.MultiZoneManagerListener,
+    pychromecast.controllers.receiver.CastStatusListener,
+    pychromecast.socket_client.ConnectionStatusListener,
+):
     """Helper class to handle pychromecast status callbacks.
 
     Necessary because a CastDevice entity or dynamic group can create a new
@@ -124,23 +130,27 @@ class CastStatusListener:
         if not cast_device._cast_info.is_audio_group:
             self._mz_mgr.register_listener(chromecast.uuid, self)
 
-    def new_cast_status(self, cast_status):
+    def new_cast_status(self, status):
         """Handle reception of a new CastStatus."""
         if self._valid:
-            self._cast_device.new_cast_status(cast_status)
+            self._cast_device.new_cast_status(status)
 
-    def new_media_status(self, media_status):
+    def new_media_status(self, status):
         """Handle reception of a new MediaStatus."""
         if self._valid:
-            self._cast_device.new_media_status(media_status)
+            self._cast_device.new_media_status(status)
 
-    def new_connection_status(self, connection_status):
+    def load_media_failed(self, item, error_code):
+        """Handle reception of a new MediaStatus."""
+        if self._valid:
+            self._cast_device.load_media_failed(item, error_code)
+
+    def new_connection_status(self, status):
         """Handle reception of a new ConnectionStatus."""
         if self._valid:
-            self._cast_device.new_connection_status(connection_status)
+            self._cast_device.new_connection_status(status)
 
-    @staticmethod
-    def added_to_multizone(group_uuid):
+    def added_to_multizone(self, group_uuid):
         """Handle the cast added to a group."""
 
     def removed_from_multizone(self, group_uuid):
diff --git a/homeassistant/components/cast/manifest.json b/homeassistant/components/cast/manifest.json
index 1e933d5e10e..389b837f200 100644
--- a/homeassistant/components/cast/manifest.json
+++ b/homeassistant/components/cast/manifest.json
@@ -3,7 +3,7 @@
   "name": "Google Cast",
   "config_flow": true,
   "documentation": "https://www.home-assistant.io/integrations/cast",
-  "requirements": ["pychromecast==11.0.0"],
+  "requirements": ["pychromecast==12.0.0"],
   "after_dependencies": [
     "cloud",
     "http",
diff --git a/homeassistant/components/cast/media_player.py b/homeassistant/components/cast/media_player.py
index e5b2699c2da..837284ab546 100644
--- a/homeassistant/components/cast/media_player.py
+++ b/homeassistant/components/cast/media_player.py
@@ -10,6 +10,7 @@ import logging
 
 import pychromecast
 from pychromecast.controllers.homeassistant import HomeAssistantController
+from pychromecast.controllers.media import MEDIA_PLAYER_ERROR_CODES
 from pychromecast.controllers.multizone import MultizoneManager
 from pychromecast.controllers.receiver import VOLUME_CONTROL_TYPE_FIXED
 from pychromecast.quick_play import quick_play
@@ -390,6 +391,17 @@ class CastMediaPlayerEntity(CastDevice, MediaPlayerEntity):
         self.media_status_received = dt_util.utcnow()
         self.schedule_update_ha_state()
 
+    def load_media_failed(self, item, error_code):
+        """Handle load media failed."""
+        _LOGGER.debug(
+            "[%s %s] Load media failed with code %s(%s) for item %s",
+            self.entity_id,
+            self._cast_info.friendly_name,
+            error_code,
+            MEDIA_PLAYER_ERROR_CODES.get(error_code, "unknown code"),
+            item,
+        )
+
     def new_connection_status(self, connection_status):
         """Handle updates of connection status."""
         _LOGGER.debug(
diff --git a/requirements_all.txt b/requirements_all.txt
index e4a983a0843..0d056e12ac1 100644
--- a/requirements_all.txt
+++ b/requirements_all.txt
@@ -1390,7 +1390,7 @@ pycfdns==1.2.2
 pychannels==1.0.0
 
 # homeassistant.components.cast
-pychromecast==11.0.0
+pychromecast==12.0.0
 
 # homeassistant.components.pocketcasts
 pycketcasts==1.0.0
diff --git a/requirements_test_all.txt b/requirements_test_all.txt
index 60df27610e6..524ed7c5c6a 100644
--- a/requirements_test_all.txt
+++ b/requirements_test_all.txt
@@ -929,7 +929,7 @@ pybotvac==0.0.23
 pycfdns==1.2.2
 
 # homeassistant.components.cast
-pychromecast==11.0.0
+pychromecast==12.0.0
 
 # homeassistant.components.climacell
 pyclimacell==0.18.2