diff --git a/homeassistant/components/life360/config_flow.py b/homeassistant/components/life360/config_flow.py
index 83ad4138de8..de37068cd56 100644
--- a/homeassistant/components/life360/config_flow.py
+++ b/homeassistant/components/life360/config_flow.py
@@ -58,10 +58,10 @@ class Life360ConfigFlow(config_entries.ConfigFlow):
                 _LOGGER.error(
                     "Unexpected error communicating with Life360 server: %s", error
                 )
-                errors["base"] = "unexpected"
+                errors["base"] = "unknown"
             else:
                 if self._username in self.configured_usernames:
-                    errors["base"] = "user_already_configured"
+                    errors["base"] = "already_configured"
                 else:
                     return self.async_create_entry(
                         title=self._username,
@@ -99,7 +99,7 @@ class Life360ConfigFlow(config_entries.ConfigFlow):
             _LOGGER.error(
                 "Unexpected error communicating with Life360 server: %s", error
             )
-            return self.async_abort(reason="unexpected")
+            return self.async_abort(reason="unknown")
         return self.async_create_entry(
             title=f"{username} (from configuration)",
             data={
diff --git a/homeassistant/components/life360/strings.json b/homeassistant/components/life360/strings.json
index 4018a899f44..0d554759ee7 100644
--- a/homeassistant/components/life360/strings.json
+++ b/homeassistant/components/life360/strings.json
@@ -13,15 +13,15 @@
     "error": {
       "invalid_username": "Invalid username",
       "invalid_auth": "[%key:common::config_flow::error::invalid_auth%]",
-      "user_already_configured": "[%key:common::config_flow::abort::already_configured_account%]",
-      "unexpected": "Unexpected error communicating with Life360 server"
+      "already_configured": "[%key:common::config_flow::abort::already_configured_account%]",
+      "unknown": "[%key:common::config_flow::error::unknown%]"
     },
     "create_entry": {
       "default": "To set advanced options, see [Life360 documentation]({docs_url})."
     },
     "abort": {
       "invalid_auth": "[%key:common::config_flow::error::invalid_auth%]",
-      "user_already_configured": "[%key:common::config_flow::abort::already_configured_account%]"
+      "unknown": "[%key:common::config_flow::error::unknown%]"
     }
   }
 }
\ No newline at end of file